Shipping policy
Shipping Policy
We strive to deliver your Mehmat products as quickly and safely as possible. Here's everything you need to know about our shipping process.
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Custom or personalized items may take 5-7 business days for processing.
- During peak seasons, processing times may extend by 1-2 days.
- You'll receive a shipping confirmation email once your order is dispatched.
Shipping Options & Costs
We offer multiple shipping methods to suit your needs:
| Method | Delivery Time | Cost (US) |
|---|---|---|
| Standard Shipping | 5-7 business days | $4.99 |
| Express Shipping | 2-3 business days | $12.99 |
| Free Shipping | 5-10 business days | FREE on orders $50+ |
International Shipping
We ship worldwide! International orders typically arrive within 10-20 business days depending on destination. Note: Customers are responsible for any customs fees, taxes, or import duties that may apply.
Returns & Damages
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. You may return most items within 30 days of receipt for a full refund (excluding shipping costs).
Order Tracking
You'll receive a tracking number via email once your order ships. Click the tracking link to monitor your package's journey.
Additional Information
Shipping Restrictions: Certain items may have shipping restrictions based on local laws. We'll notify you immediately if your order contains restricted items.
Special Instructions: For gift orders or special delivery instructions, please include details in the "Notes" section during checkout.
Holiday Schedule: Shipping delays may occur around major holidays. Check our holiday calendar for specific dates.
Policy Updates: This policy was last updated on June 15, 2023. We may update this shipping policy periodically.